This free course, How teams work, provides an introduction to working in virtual project teams by explaining terms and concepts related to teams and to projects. The complexity of the interaction of people and technology is highlighted.

Learning outcomes:

• Understand the issues and processes that relate to team formation and development in a virtual context.
• Identify barriers to effective team work in a virtual environment and propose solutions.
• Review and comment on team activities in a virtual environment and develop insights to make informed judgements and recommendations for future good practice.
• Synthesise theory and practical experience to make recommendations for good practice in new team environments.