Digital Skills: Retail
Understand how digital technology is changing retail
Digital technology is transforming the world of retail. You’ll learn about the impact of this transformation, from data transforming customer experiences and operations, to the increasing impact of connected devices and automation.
You will also look ahead, asking what the different concepts and technologies mean for the future of retail and for those that work in this industry.
What topics will you cover?
- Week 1: Retail in the digital age and creating new customer experiences
- Week 2: The power of customer data and using data behind the scenes
- Week 3: Retail in a connected world, automation, AI and the future of retail
Course provider
